CygNet Customer Relationship Management

It helps to implement customized business process for Capacity/Bandwidth Service Provider. It is integrated with CygNet OSS components and reduces the Service delivery timeline. The process can be customized to suit to the operator need. It supports all the sales process in this industry like Lead Management, Opportunity Management, Contact and Customer Management, Quote Management, Customer Order Form (COF) and seamlessly integrated with the CygNet Technical Order Management System and CygNet Enterprise Billing system.

  • Lead Management
  • Opportunity Management
  • Quotation Management
  • Contact and Customer Management
  • Customer Order Form
  • Order Management